Motor Vehicle Representatives provide quality customer service, issue secure documents and verify identities. Employees in this title have substantial contact with members of the public seeking services or information. The majority of positions are located in various field offices of the Department of Motor Vehicles, with smaller numbers assigned to that Department's telephone call centers, plate facilities and specialized main-office bureaus.
Information Technology Specialists implement license systems modernization, e-government solutions, application systems security, client/server and web-based solutions, customer relationship management and PC and network support.
Information Technology Specialists perform or assist in performing technical and agency program support IT activities related to network and system design, configuration, maintenance, and security; customer support; business/systems analysis and design which may include web site development and administration of a transactional, dynamic, or interactive web site; and the design, development and administration of database systems.
Information Technology Specialists (Programming) perform or assist in performing technical activities related to writing instructions (code), application program development, program and system testing, and business/systems analysis and design related to computer systems, systems maintenance and implementation in such areas as the design and development of database systems; dynamic, transactional, or interactive web sites; and agency specific application programs.
Motor Vehicle Investigators are peace officers who perform fraud detection, undercover and counter terrorism assignments, investigate identity theft and uncover auto theft rings. Motor Vehicle Investigator's perform a variety of criminal investigations, field inspections, inventories of seized properties, odometer fraud, identity verification, fraudulent document detection, vehicle theft examinations and security evaluations.
Motor Vehicle License Examiners conduct road tests, evaluate driver performance and inspect driving schools. Employees in this title conduct road tests to ensure that only qualified persons are licensed to operate motor vehicles.
Automotive Facilities and Body Repair Inspectors provide consumer protection, inspect and regulate automotive facilities, investigate improper business practices, and testify at administrative hearings. More specifically, Automotive Facilities Inspectors monitor services provided by automotive facilities, including inspection stations, repair shops, dealers, transporters, dismantlers, salvage pools, itinerant vehicle collectors, vehicle rebuilders, mobile car crushers, scrap processors and scrap collectors. Body Repair Inspectors investigate consumer complaints involving body repair and other automotive services regulated by the New York State Vehicle and Traffic Law and the Motor Vehicle Commissioner's Rules and Regulations.
Accountants audit DMV programs and businesses regulated by DMV utilizing innovative auditing techniques and computer technology all while safeguarding public information. Employees in this title conduct or supervise on-site field audits of the accounts and operations of regulated corporations and others governed by State and local laws and regulations.
Highway Safety Program Representatives promote traffic safety, educate the public, administer highway safety grants on behalf of the Governor's Traffic Safety Committee, and partner with traffic safety organizations. Highway Safety Program Representatives conduct on-site consultations and act as a representative of the Department of Motor Vehicles with State and local government officials, community groups and safety businesses.
Employees hired from the Legal Specialties exam for NYS DMV may plan litigation strategy, draft legislation and regulations, perform legal research and/or preside at administrative hearings. Motor Vehicle Referees conduct administrative hearings and render decisions on most traffic violations. Senior Attorneys provide legal assistance and support to agency program administrators by analyzing legal opinions, briefs and other material, preparing memoranda of law and conferring with administrators or parties to legal action in order to mediate, negotiate or settle legal issues directly related to the agency's program.
Public Information Specialists draft speeches, press releases, newsletters and reports, interact with the public and the media, prepare written materials and publicize agency programs. Employees in this title are engaged in the preparation of written material, editing and dissemination of informational materials concerning the programs and activities of a State agency through various media including newspapers, radio, television, motion pictures, periodicals and State publications.
The NYS DMV offers administrative traineeships in the following titles: Administrative Analyst, Agency Training and Development Specialist, Budgeting Analyst, Contract Management Specialist, Highway Safety Program Analyst, Personnel Administrator and Property Manager. Appointments from each eligible list are made to various one-year and two-year traineeship positions in administrative, fiscal, and program areas, as vacancies occur.
There are many benefits of working for New York State including: vacation, holiday, sick and personal leaves, health care coverage, retirement plan, payroll deduction savings plan, NYS flex spending account and tuition assistance programs.
For more information, visit www.dmv.ny.gov/careers.