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Check my plate order mailing status

Before You Start

You must have your new registration information.  This will have the plate number, and the 3-letter registration class code.

Can I check the mailing status of my plate order online?

Yes.  If you will be receiving new plates in the mail, you can use this lookup to check the order status of your plates. It tracks your plates only; you will not see the status of your registration receipt or window sticker. 1

You must have your new registration information.  This will have:

  • the plate number
  • the 3 letter registration class code

See a sample registration document

 

Can I check the mailing status of my plate order by mail?

No.  You cannot do this by mail.

 

Can I check the mailing status of my plate order by phone?

Yes, but you can save yourself the wait time.  It’s faster and easier to do it online.  Call the Custom Plates Unit at 1-518-402-4838.  Office hours are 8:00am - 4:00pm, Monday through Friday.

 

Can I check the mailing status of my plate order at a DMV office?

Yes, but you can save yourself trip.  It’s faster and easier to do it online. 

Find a DMV office. 

 

How long will it take to receive my new custom plates and registration?

  • In approximately 10 days or less after your order is processed, you will receive new documents that show your current plate number and your new plate combination.
  • Allow at least six weeks for the custom plates to arrive.
  • Your new registration documents will be mailed separately from your new custom plates
  • If you do not receive your registration documents within two weeks or your custom plates within six weeks, contact the Custom Plates Unit at 1-518-402-4838.

 

 

 

  • 1. Plates distributed at DMV offices are not in this system.

Before You Start

You must have your new registration information.  This will have the plate number, and the 3-letter registration class code.

Do it by phone

You can check the mailing status of your plate order by phone, but save yourself the wait time.  It’s faster and easier to do it online.

Call  the Custom Plates Unit at 1-518-402-4838. 

Office hours are 8:00am - 4:00pm, Monday through Friday. 

Do it by mail

You can’t check the mailing status of your plate order by mail.

Do it at the DMV

Save yourself the trip.  It’s faster and easier to do it online.

Find a DMV office.