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DMV phone numbers

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If you need information about a DMV service not listed below, see the phone numbers for general assistance at the bottom of this page.

Clean Pass Vehicles
8:00 a.m. - 4:00 p.m. weekdays (except state holidays)
1-518-486-9786

Custom Plates
8:00 a.m. - 4:00 p.m. weekdays (except state holidays)
1-518-402-4838

Enhanced Driver Licenses and Enhanced Non-Driver Photo ID Cards 
8:00 a.m. - 4:00 p.m. weekdays (except state holidays)
1-518-474-9981

Insurance Services Bureau
8:30 a.m. - 4:15 p.m. weekdays (except state holidays)
1-518-474-0700

Schedule a Road Test 
24 hours a day, 7 days a week 
1-518-402-2100

Social Security Number Verification
8:00 a.m. - 4:00 p.m. weekdays (except state holidays)
1-518-486-9786

Title Services Bureau 
9:00 a.m. - 4:00 p.m. weekdays (except Wednesdays and state holidays)
1-518-486-4714


General Telephone Assistance (DMV Call Centers)

DMV Call Center Representatives are available weekdays (except state holidays) between 8:00 a.m. and 4:00 p.m. (Eastern Time).

From area codes 212, 347, 646, 718, 917 and 929
1-212-645-5550 or 1-718-966-6155

From area codes 516, 631, 845 and 914
1-718-477-4820

From area codes 315, 518, 585, 607 and 716
1-518-486-9786

Telecommunications Device for the Deaf (TDD)
1-800-368-1186

From outside New York State
1-518-473-5595