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Replace license or permit

Before You Start

Make sure

  • you are eligible as described on this page
  • your current address matches the address on our records or you changed your address before you order a replacement online
  • you have a credit card to pay the $17.50 replacement fee

If your driver license or learner permit was lost, stolen or destroyed, you can order a replacement online, by mail or at a DMV office. You can also order a replacement after you update your address.

If you are turning 21 soon, order within 40 days of your birthday to get a replacement without the words “UNDER 21.” 1


Are there any requirements to order online?

Yes. You must be sure that

  • the driver license or learner permit is not expired
  • if you are 25 or older, you have not ordered another replacement online within the past 30 days
  • if you are under age 25, you have never ordered a replacement online

 

You cannot order online if

  • you are requesting a free replacement for a document stolen or lost due to a crime 2
  • you have a conditional or restricted driver license
  • your document says "Valid without Photo"


How do I order by mail or at a DMV office?

To order by mail or at a DMV office

NYS Department of Motor Vehicles
207 Genesee Street, Suite 6
Utica, NY  13501-2874

When you order by mail or at a DMV office, you may ask that your replacement document be sent to an address that is different from the address on your document. 3


What is the fee?

The fee for a replacement driver license or learner permit is $17.50

If you want the fee waived for a driver license or learner permit lost due to a crime, you must apply at a DMV office and show form MV-78B completed by the police. 4


Can I update my address when I replace my document?

To order a replacement driver license or learner permit that shows a new address, first change your address, then order a replacement document. See Address Change.


Can I make any other changes to my replacement document?

No. The information on the replacement document must be the same as the information on your current DMV record. To change information other than your address, see Change name or other information.

 
How will I receive my new driver license or learner permit?

Your replacement driver license or learner permit will be mailed to the mailing address currently on our records or an alternate address you provide. 5

To verify or change your address, see Address Change.


How long will it take?

Allow two weeks for delivery of your replacement driver license or learner permit by US first-class mail. You can't request delivery by Express Mail and you can't get your photo document sooner by going to at a DMV office.

  • 1. If you request a replacement driver license 41 days or more before your 21st birthday, it will say “UNDER 21.”
  • 2. To get a free replacement for a driver license or learner permit that was stolen or was lost due to a crime, you must get form MV-78B from a police agency and bring it to a DMV office. This form is available only from police agencies, not from the DMV.
  • 3. If you want your new driver license sent to an alternate address, include an additional note and clearly print the alternate address. Don’t write the alternate address on form MV-44. The mailing address you write on form MV-44 must be the address that is listed on your photo document and your DMV record.
  • 4. To get a free replacement for a driver license or learner permit that was stolen or was lost due to a crime, you must get form MV-78B from a police agency. This form is available only from police agencies, not from the DMV.
  • 5. If you want your new driver license sent to an alternate address, include an additional note and clearly print the alternate address. Don’t write the alternate address on form MV-44. The mailing address you write on form MV-44 must be the address that is listed on your photo document and your DMV record.

Before You Start

Make sure

  • you are eligible as described on this page
  • your current address matches the address on our records or you changed your address before you order a replacement online
  • you have a credit card to pay the $17.50 replacement fee

Do it by mail

If you apply for a replacement by mail, you must

  • send photocopies of your required proofs of identity and age. Do not mail original documents

  • send a completed form MV-44. Select "replacement" under "I am applying for a"

  • pay the fee by check or money order made out to "Commissioner of Motor Vehicles"

  • Mail to:

    NYS Department of Motor Vehicles
    207 Genesee Street, Suite 6
    Utica, NY  13501-2874

Do it at the DMV

You can apply at a DMV office.

The office can issue you a temporary, non-photo document. A local DMV office cannot issue a photo document. The photo document must be mailed.

To apply at a DMV office, you must bring original proofs of identity. If you do not have the required proofs of identity, bring all the proofs that you have available.