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The DMV welcomes your comments and suggestions about this web site, and your compliments or your complaints about the service that you received at a DMV office. The DMV tries to respond to your complaints quickly to resolve the problem.

How to Send a Question to the DMV

Get immediate answers to your questions

The DMV web site and the FAQ knowledge base (Find Answers) contain the answers to more than 97% of the questions asked by DMV customers. Use the web site and the knowledge base to find the immediate answers to your general questions.

Ask about items that you did not receive

Many customers have questions about items that they did not receive in the mail. If you did not receive an item that you requested or ordered from the DMV, select your answer from the list below. Use the instructions to send your question or your complaint. The DMV sends your question to the correct DMV unit to get your answer to you quickly.

I did not receive my:

If you have other questions

If you do not find the answer to your question in the knowledge base, you can send your question to the DMV. You must open at least one answer in the knowledge base before you can send a question. After you open an answer, a tab appears above the answer list that has the words, "Ask a Question". Click this tab to send your question. If you use the knowledge base to send your question, your answer will arrive in five business days or less.

How to Send a Complaint or a Compliment About a DMV Office or a DMV Representative

Complaints

If you have a complaint about the service that you received at a DMV office or from a DMV representative, use these instructions to send your complaint to the DMV.

Compliments

If you have a compliment for the service that you received at a DMV office or from a DMV representative, use these instructions to send your compliment to the DMV.

How to Send a Comment or a Suggestion to the DMV about the Web Site or an Online Service

If you have a comment or a suggestion for the DMV about the web site or any online service, use these instructions to send your comment or suggestion. Do not use these instructions to send a complaint or a compliment about a DMV office or a DMV representative.