Registration suspensions for failure to pay tolls

What is a suspension for failure to pay tolls?

If you do not pay a required toll, fee or other charge to a “tolling authority,” which operates a toll highway, bridge and/or tunnel facility, your registration may be suspended.

 

Who issues toll violations?

A tolling authority, which includes the New York State Thruway Authority, the Triborough Bridge and Tunnel Authority (MTA Bridges and Tunnels) and the Port Authority of New York and New Jersey.

 

What happens if I don’t pay a toll?

If you fail to pay tolls, fees or other charges in relation to 3 or more tolling violations, all committed within 5 years, or fail to pay $200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or fail to have them dismissed or transferred, the NYS Department of Motor Vehicles, ("DMV") may send you a Notice of Registration Suspension. The notice will advise you that if you pay all of the tolls, fees or other charges owed to the tolling authority, or have them dismissed or transferred, the suspension will not take effect. You also have the right to a hearing before the DMV. If you request a DMV hearing, the suspension is placed on hold pending the outcome of the hearing.

 

What is the purpose of a DMV hearing?

The purpose of the hearing is to determine whether the tolling authority notified you that you failed to pay tolls, fees or other charges related to 3 or more violations of the Authority’s toll collection regulations, all such violations committed within a  5 year period, or failed to pay $200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or failed to have them dismissed or transferred. At the hearing, you may NOT dispute whether you evaded a toll and/or failed to pay tolls, fees or other charges. You must raise those issues with the tolling authority outside of the hearing.

 

Must I appear for the hearing?

As the Notice of Registration Suspension indicates, you may request an in-person DMV hearing or you may request a hearing by affidavit (this is a hearing on paper). The Notice of Registration Suspension provides instructions about how to submit the affidavit to DMV. If you submit the affidavit, you will not have to appear at a DMV hearing.

At an in-person DMV hearing, you may be represented by an attorney.

If you request a DMV hearing and do not appear or submit your affidavit, your registration will be suspended immediately. 

 

How can I respond to a tolling authority about a non-payment of tolls?

*** DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll, fees or other charges. ***

You may contact the Customer Service Center and speak with a customer service specialist.  Each tolling authority has a Customer Service Center and they can provide you information on your outstanding violation(s).

To dispute an allegation that you violated a toll regulation or failed to pay the toll, fees or other charges, please contact the tolling authority listed on the Notice of Registration Suspension. 

Either mail:

E-ZPass New York/DMV Registration Suspension
PO Box 149005
Staten Island, NY 10314-9005

Or call the tolling authority at:

New York State Thruway Authority at 718-313-9414, Metropolitan Transit Authority at 718 313-9424, & Port Authority of New York and New Jersey at 718-313-9425

There are several ways that your violations can be paid:

By Mail – send your check or money order (no cash) to: E-ZPass New York, DMV Registration Suspension, P.O. Box 149005, Staten Island, NY 10314-9005.

By Phone – call the Customer Service Center based on the tolling authority listed on the Notice of Registration Suspension. Provide the customer service specialist with the license plate number listed on the Notice of Registration Suspension. Accepted payment methods are credit card, debit card, and bank account debit.  Below is the contact information:

  • New York State Thruway Authority: 718-313-9414
  • Metropolitan Transit Authority: 718 313-9424
  • Port Authority of New York and New Jersey: 718-313-9425

In Person – visit one of the E-ZPass Customer Service walk-in centers. Locations and hours of operation can be found at www.e-zpassny.com/en/about/csc.shtml.

Online – Pay at www.e-zpassny.com/payviolation. Online, you can also check the status of a violation or attempt to resolve a violation.

*** DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll, fees or other charges. ***