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Plead to or pay TVB tickets

Before You Start

You should have your TVB traffic ticket number to use this service.

If you don't have a ticket number, enter all other information requested. We may be able to locate the ticket record.

How do I plead to or pay a Traffic Violation Bureau (TVB) traffic ticket, or schedule a hearing?

You will need

  • your Client ID Number or your full name, date of birth, and gender as they appear on the traffic ticket

 

Can I do it online?

Yes.  If you have a Traffic Violations Bureau (TVB) traffic ticket that was issued in Buffalo, Rochester or New York City, you can do the following online

  • plead ‘Guilty’  to the ticket and pay the fines, fees, and surcharges that result from a plea of guilty 2
  • plead ‘Not Guilty’  to the ticket and schedule a TVB hearing in the jurisdiction where the ticket was issued 3
  • pay the fines, fees, and surcharges that resulted from an earlier traffic ticket conviction
  • change an earlier ‘Not Guilty’ plea to a ‘Guilty’ plea 4
  • re-schedule a ‘Not Guilty’ hearing (one time) 5
  • take 'No Action' on a ticket 6
  • request to be notified when your traffic ticket has been entered into our system 7

Please note that the TVB does not handle parking violations, criminal driving violations (for example, DWI) or tickets answerable in a local court. You can answer up to 10 TVB tickets per transaction session. 8

To use this transaction

  • your traffic ticket must already be in our system 9
  • your traffic ticket must display the words 'Traffic Violations Bureau' at the bottom (see a sample ticket)
  • the traffic ticket must be an 'open' ticket 10

 

Can I do it online if my address has changed?

Yes, but if you plead ‘Not Guilty’ to one or more traffic tickets, you must provide your new address so we can send you a Notice of Hearing in the mail.

If you update your address in this transaction, the update does not affect your address on your driver license or vehicle records. Learn how to change your address on your driver license or registrations.


Can I do it online if I changed my name?

Yes, but if you plead ‘Not Guilty’ to one or more traffic tickets, the DMV will send you a Notice of Hearing to you with your previous name.

 

Can I do it by mail?

Yes.  Enter your plea on the ticket and include the appropriate fee if pleading guilty.  Mail to

Traffic Violations Plea Unit
P.O. Box 2950 - ESP
Albany, NY 12220-0950

 

Can I do it by phone?

Yes.  Most TVB tickets do not require you to make a personal appearance at a TVB office.

You may schedule a hearing or pay for a TVB ticket by calling 718-488-5710 between 8:00 a.m. and 4:00 p.m. and selecting option 5 (it will say "For general information...").  You will need to make any payments by credit or debit card.

 

Can I do it at an office?

You can plead to or pay a TVB ticket, and schedule a hearing at a Traffic Violations Bureau (TVB).  Find a TVB near you. You cannot plead to or pay a TVB ticket, or schedule a hearing at a regular DMV Issuing Office. 

What happens if I plead guilty to a violation that results in 5 or more points?

If you have 3 or more alcohol-related convictions on your entire driving record, a plea of guilty to a violation that results in 5 or more points may result in the revocation of your license under Part 132 of the Commissioner's Regulations. You may want to consult with an attorney before you enter your plea.


I am an attorney.  How can I schedule TVB hearings for my clients?

If you are an attorney admitted to the Bar in New York State who wants to process ‘Not Guilty’ pleas and schedule hearings online for motorists who are your clients, please submit a TVB Ticket Management for Attorneys - Application for Web Access (AA-15) to the DMV.

  • 1. If you do not have the ticket number, enter all of the other information to determine if the we can locate the ticket record. If the ticket has not been entered into our system yet, you can request to be notified when your record is updated
  • 2. If you plead ‘Guilty’, you must pay all fines, fees, and surcharges that result from the plea. You cannot plead ‘Guilty’ online if the conviction will result in the suspension or revocation of your driver license. You must appear at a TVB office.
  • 3. If you plead ‘Not Guilty’, you must schedule a hearing at the TVB office in the jurisdiction where the ticket was issued. The transaction sets the earliest available date for your hearing. You can select a different date for your hearing, if any are available. You can change the date of your hearing once, but not within 24 hours of your hearing. If you fail to appear for your hearing
    • you may be convicted by default
    • you may need to pay additional fines
    • your driver license will be suspended
    You cannot plead ‘Not Guilty’ online if your driver license or driving privilege is suspended for failure to answer the ticket.
  • 4.  If you previously pleaded ‘Not Guilty’ to the traffic ticket, you can change your plea to ‘Guilty’. You will need to pay all the fines, fees and surcharges related to the traffic ticket. You cannot make a partial payment or pay later.
  • 5. After you select a ‘Not Guilty’ plea hearing date and time, you can return to the transaction one time to select a different date and time if other dates and times are available. When you return to the transaction to check for other hearing dates and times:
    • Enter the ticket number and the other required information in Step 1
    • Verify the information in Step 2
    • In Step 3, look for the ticket under 'Earlier Pleas of Not Guilty'

      If there is a button available for the ticket labeled 'Check for Other Available Hearing Dates,' you can select the button. When you then select the button that displays the word 'Continue', the page will display other available hearing dates. If there is no button for 'Check for Other Available Hearing Dates,' the hearing for the ticket or tickets was previously re-scheduled, and you cannot re-schedule again online.

      If you have rescheduled online once, or no other dates or times were available, you must contact the TVB to re-schedule your hearing.
  • 6. You are not required to plead to or pay every traffic ticket you have during this transaction. However, if you select "Take No Action Now" for a ticket or a payment, you may
    • be convicted by default
    • need to pay additional penalties
    • your driver license may be suspended or will remain suspended
  • 7. To enter a plea, your traffic ticket must already be in our system.  If your traffic ticket is not currently in our system, you can request to be notified when your record is updated. You will be notified by email when the ticket is entered on our files. If you do not receive a notification you are still responsible to contact TVB and enter a plea for your ticket.
  • 8. If you have more than 10 tickets, you can answer the additional tickets in separate transactions.
  • 9. If your traffic ticket is not currently in our system, you can request to be notified when your record is updated. You will be notified by email when the ticket is entered on our files. If you do not receive a notification you are still responsible to contact TVB and enter a plea for your ticket.
  • 10. An 'open' ticket is a ticket that has not been answered or a ticket that has been answered but not fully paid.

Before You Start

You should have your TVB traffic ticket number to use this service.

If you don't have a ticket number, enter all other information requested. We may be able to locate the ticket record.

Do it by phone

You can schedule a hearing or pay for a TVB ticket by phone. Call 718-488-5710 between 8:00 a.m. and 4:00 p.m. and select option 5 (it will say "For general information...").

Do it by mail

You can plead to a TVB ticket by mail. Mail your plea to

Traffic Violations Plea Unit
P.O. Box 2950-ESP
Albany, NY 12220-0950

Do it at the DMV

You can plead at a Traffic Violations Bureau (TVB), but not at a DMV Issuing Office. Find a TVB near you.