Deputy Commissioner for Communications and Customer Service
Lisa Koumjian was appointed Deputy Commissioner for Communications and Customer Service in May 2022 to help transform the agency’s customer service and lead DMV’s strategic communications and marketing campaigns.
Ms. Koumjian joined DMV in April 2018 as the Assistant Commissioner for Communications. In that role, she oversaw the department’s crisis communications, public relations, creative services and marketing strategy. She is proud to continue leading a team of creative professionals, and excited to bring simplified, effective and responsive service to millions of New Yorkers.
Prior to coming to DMV, Ms. Koumjian served as a Public Information Officer for the New York State Department of Agriculture and Markets. Her detailed knowledge of the news media comes from her roles as a news producer at WXXA-TV and Time Warner Cable News and a senior producer at WTEN. Lisa is a graduate of the University at Albany.