Praise a DMV office or representative

Alert: All Licenses, Non Driver ID's, and Registrations with an expiration date of March 1, 2020 or later are extended. Inspections due in March 2020 are extended until further notice.

Alert: All DMV Offices are closed and road tests are suspended until further notice, and Traffic Violation Bureaus are adjourned through April 17th. All reservations have been cancelled. You can still do most transactions online.

Alert: As DMV responds to the impact of COVID-19, the processing of some transactions and the provision of some services may be delayed. Thank you for your understanding.

Praise a DMV office or representative

How do I send a compliment about the service I received at an office or about a DMV representative?

Had a great customer service experience? We want to hear from you. Your positive comments help us recognize and support our employees.

If possible, provide the name(s) of the representative(s) who helped you along with the date, time and location of the service you received.

Online

Send a complement about a DMV employee by e-mail online.

By mail

Send a letter to

Mark J. F. Schroeder, Commissioner
Department of Motor Vehicles
6 Empire State Plaza
Albany, NY 12228