Department of Motor Vehicles

How do I send a compliment about the service I received at an office or about a DMV representative?

Had a great customer service experience?  We want to hear from you.  Your positive comments help us recognize and support our employees.

If possible, provide the name(s) of the representative(s) who helped you along with the date, time and location of the service you received.

Online

Send a complement about a DMV employee by e-mail online.

By mail

Send a letter to

Mark J. F. Schroeder, Commissioner
Department of Motor Vehicles
6 Empire State Plaza
Albany, NY 12228