IMPORTANT: See the guidance for treating the Catalytic Converter as a Major Component Part [1], effective April 15, 2023.
The New York State DMV regulates all repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses in New York.
The DMV advises all consumers who have a complaint against a dealer or transporter, to make an attempt to resolve their complaint with the business manager. If they are not successful, they are advised to contact the DMV Consumer & Facilities Services Complaint Unit.