Press Release - 03-13-2020

DMV News


Friday, March 13, 2020

Lisa Koumjian
[email protected]

Tim O’Brien
[email protected]



More than 60 transactions available on DMV’s website

DMV Kiosks Available at New York State Welcome Centers in Central New York, Mohawk Valley and Long Island

DMV Creates Video, Launches Public Awareness Campaign to Promote Alternate Customer Service Options


The New York State Department of Motor Vehicles (DMV) today encouraged customers to take advantage of the fast, convenient service of the DMV website by skipping the trip to an office and completing their transaction online.  The website offers more than 60 transactions and services including options to renew or replace a driver license and/or vehicle registration, obtain a driving record (abstract), change your address, and make a payment.

“Before coming into a DMV office, we recommend all customers visit our website to see if their transaction can be done online or by mail,” said Commissioner Mark J.F. Schroeder. “Using our website is the easiest way to do your business with the DMV; we offer a wide variety of options for the convenience of our customers, and we continue to redesign our website to improve the user experience.”

In addition to various license and registration transactions, customers can plead or pay New York City traffic tickets and associated fees online or by mail. Furthermore, the DMV website can be used to sign up as an organ donor, submit a voter registration application or update their voter registration information.

New Yorkers are also reminded that they do not need to visit a DMV office to turn in their license plates—they can do it by mail. Another convenient service option is to use the DMV kiosks at the Central New York, Mohawk Valley or Long Island Welcome Centers. The kiosks offer many of the same transactions as the DMV website.

For personalized service, customers with questions or those needing assistance should contact the DMV. They can do so directly through where they can also find phone numbers for specific DMV services.

Along with offering vital transactions and services to our customers, the DMV website is a valuable resource to help customers who need to visit a DMV office prepare for their visit.  An online checklist helps customers applying for a license, permit, or non-driver ID determine what documents they need. A separate checklist helps customers determine what they need to register and title a vehicle, boat, snowmobile or trailer. Customers coming to an office are urged to make a reservation.

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