Overview

New York State and the DMV believe in transparency in government as reflected in our transparency plan (PDF) [1]. On this page, you will find links to important information about DMV's Strategic Plan and budget, New York statewide data resources, new transportation laws and new DMV projects to improve our customer service. If you have any opinions about transparenct at DMV, we want to hear from you. You can email us at [email protected] [2].

New at DMV

• New Style of Inspection Certificates. Beginning in December 2022, certain vehicle inspection stations across the state will begin issuing new styles of inspection certificates as the DMV begins transitioning to print-on-demand inspection certificates. Until the transition is complete, a valid inspection certificate may be pre-printed or printed on demand.
• What’s New About Loud Mufflers? Not that much. Since at least 1925, it has been illegal under New York State Law for car, truck and motorcycle drivers to run “straight pipes” or use “cut outs,” and since 1960 the law has banned any change to an original muffler that results in noise louder than the original muffler. Drivers who break the law can be ticketed. Effective April 1, 2022, the law was changed to include installers and add penalties for improper motorcycle inspections. The new law bans the sale and installation of after-market mufflers and modifications that make a motor vehicle louder than the original manufacturer’s muffler, and the fine for doing so is up to $1,000 and/or jail time of up to 30 days. Inspections stations can lose their license if they fail three times in 18 months to properly inspect a motorcycle’s muffler.
• College Credit for DMV Training. The DMV and SUNY Empire State have partnered to provide college credit to eligible employees. The credits can be used as general learning toward any undergraduate program at the college. To be eligible, a new or current employee must have completed all three components of DMV’s New Employee Training Program. Those who have done so can receive six college credits from SUNY Empire.

DMV Resources

• DMV Strategic Plan (PDF) [3]: See DMV's Strategic Plan, a look at DMV's goals for the coming years
• Commissioner's Budget testimony [4]: Listen to the Commissioner's testimony to the Legislature
• DMV's Enacted Budget [5]: See the DMV's budget for the year
• Accessibility Policy [6]: Report an Issue related to the Americans with Disabilities Act
• Inspector General Complaint Form [7]: File a complaint about suspected misconduct or crimes at DMV with the State Inspector General
• Report a problem with a DMV-regulated automotive business [8]: Report a problem with a repair shop, auto broker or auto dealer
• Report a problem with a DMV office or representative [9]: Report a problem you experienced with a DMV employee
• Report a problem with the DMV website [10]: Report any problems or errors with the DMV website
• Report a problem with odometer or mileage fraud [11]: Report odometer or mileage fraud to the DMV
• File a Freedom of Information Law (FOIL) request [12]: File a request for DMV documents
• New York State Employee Discrimination Complaint form (PDF) [13]: If you are a New York State Employee, file a discrimination or sexual harassment complaint with the Governor’s Office of Employee Relations
• Title VI Non-Discrimination Policy, Procedure and Form [14]: File a discrimination complaint under Title VI of the Civil Rights Act
• Highway Safety Strategic Plan (PDF) [15]: Read the Governor's Traffic Safety Committee's strategic highway safety plan
• Highway Safety Annual Report (PDF) [16]: Read the Governor's Traffic Safety Committee's annual report regarding highway safety.
• Stretch Limousine Passenger Safety Task Force Final Report and Recommendations [17]: Read the final report and recommendations made by the Stretch Limousine Passenger Safety Task Force.

Eligible New Yorkers are encouraged to apply for FCC’s Affordable Connectivity Program, an extension of the Emergency Broadband Fund, that provides discounts up to $30/month toward internet service. Visit www.fcc.gov/acp [18] for more information and to sign-up.

Statewide Government Data Resources

• Open Book New York [19]: Search state and government financial records
• Project Sunlight [20]: Search for individuals and groups who are meeting with government officials
• SeeThroughNY [21]: See how New York State tax dollars are spent
• Open Data NY [22]: Get free public access to New York State government data

Commissioner's Corner

Listen to the DMV Commissioner talk about matters of public interest

The Commissioner on REAL ID [23]

The Commissioner on DMV Transformation and the Strategic Plan [24]

The Commissioner on the Innovation Center [25]

The Commissioner on No More Lines at the DMV [26]