Your comments are important to us, and can help us make customer service improvements.
If possible, provide the name(s) of the representative(s) who helped you along with the date, time and location of the service you received, and phone number where we can call you during the day.
Email the DMV [3]
Send a letter to
Mark J. F. Schroeder, Commissioner
Department of Motor Vehicles
6 Empire State Plaza
Albany, NY 12228
Links
[1] https://dmv.ny.gov/print/1840
[2] https://dmv.ny.gov/node/1832
[3] https://nysdmv-opa.custhelp.com/web-determinations/startsession/ask_a_question?seedData=%7Bprod1%3A%22DMV%20Locations%22%2Cprod2%3A%22DMV%20Offices%22%2Ccategory%3A%22Complaint%22%7D
[4] https://dmv.ny.gov/driver-license/how-check-license-permit-or-non-driver-id-mailing-status
[5] https://dmv.ny.gov/contact-us/check-mailing-status-my-plate-order
[6] https://dmv.ny.gov/registration/how-check-title-or-lien-status
[7] https://dmv.ny.gov/contact-us/ask-dmv-question
[8] https://dmv.ny.gov/contact-us/dmv-phone-numbers
[9] https://dmv.ny.gov/contact-us/find-dmv-office-locations-hours-and-road-test-sites
[10] https://dmv.ny.gov/contact-us/praise-dmv-office-or-representative
[11] https://dmv.ny.gov/contact-us/submit-comment-or-suggestion-about-dmv-website
[12] https://dmv.ny.gov/contact-us/report-problem-dmv-office-or-representative
[13] https://dmv.ny.gov/contact-us/report-problem-our-website-or-online-service
[14] https://dmv.ny.gov/contact-us/report-problem-license-or-registration-fraud
[15] https://dmv.ny.gov/contact-us/report-problem-odometer-or-mileage-fraud
[16] https://dmv.ny.gov/contact-us/report-problem-dmv-regulated-automotive-business
[17] https://dmv.ny.gov/about-dmv/accessibility-policy
[18] https://dmv.ny.gov/contact-us/lemon-law-complaints
[19] https://dmv.ny.gov/file-freedom-information-law-foil-request
[20] https://dmv.ny.gov/more-info/language-assistance
[21] https://dmv.ny.gov/sign-language-interpreter-request