Signing into or Creating an NY.gov ID
You can sign in to your existing NY.gov ID to use the Records Request Navigator. If you don't already have an NY.gov ID, you can create one using
- Your Client ID Number (see sample documents)
- The Document Number from your most recent photo document (see sample documents)
- Your date of birth
- The state and zip code from your DMV address on file
- The last 4 digits of your Social Security Number (SSN)
During the enrollment process, you will be asked to set up two-factor authentication and shared secrets, which will let you access your profile more easily on future visits.
You will also be asked to set up two-factor authentication and shared secrets for an existing account, if you have not already done so.
Go to NY.gov to Sign In or Sign Up
If You Do Not Have an NY.gov ID
To access the transaction without creating or logging in to an NY.gov ID account, you will need the same information as above, but you will need to provide that information again if you need to change your address at a later date.
You will also be asked to create shared secrets for use on future visits.
If you need help with online transactions, visit our page about online transactions.
Go to Records Request Navigator