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There are currently road test cancellations or DMV offices closed for in-person services. See our “Cancellations, Closings and Delays” page for more information.

DEADLINE:

Any change of party enrollment completed through this DMV site must be done by 2/13 to be effective for this year’s primaries. Voters may still use the Board of Elections’ Online Voter Registration Portal to update their party by the 2/14 deadline.

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Using COMPASS
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About

The "Help" menu, at the top of the page within COMPASS, has instructions on how to search DMV records. It explains how to use the links to move among the license, registration, title, and insurance search features. 

Search Types

Name

COMPASS will key on the first 5 letters of the last name, the first 3 of the middle name, and the middle initial. It will not recognize leading titles (Mr., Ms., Mrs.) nor will it recognize trailing ones such as Senior, Junior, III.

 

Corporation  

Corporation and organization names are entered exactly as they appear on paper. For example, Springfield Oil Company will be entered as: 

Springfield Oil Inc 

Last name: Springfield 

First Name: Oil 

Middle Initial: I 

 

Advanced Search

The standard search criteria are the first 5 letters of the last name, the first 3 of the first name, and the middle initial. 

Using the standard search to perform a common last name search returns hundreds of records or more. For example, searching Green, Joh returns about 20,000 records. 

Advanced Search allows you to significantly reduce this number by adding additional information to your search. For example, if you have a middle initial, such as J, and performed the search as, Green, John, this results in 27 records, which is much less than using the standard search. 

The date of Birth (DOB) is also important. The inclusion of the correct DOB should have returned one unique result, with or without the inclusion of the middle initial.  

Practice Records

We offer a collection of fictitious records you may use for practice. Feel free to use COMPASS to search for and view these records:  

 

CLIENT ID NAME DATE OF BIRTH 
932915101 DIAL,TEST 3/5/1978 
933620758 DIAL,TEST,A 8/11/1962 
618295969 DIAL,TEST,C 1/1/1901 
783665298 DIAL,TEST,D 2/2/1958 
458333143 DIAL,TEST,E 3/5/1968 
109585973 DIAL,TEST,F 4/1/1964 
910833731 DIAL,TEST,G 7/5/1967 
211749489 DIAL,TEST,I 3/24/1992 
315435810 DIAL,TEST,I 8/5/2000 
759540829 DIAL,TEST,I 6/30/1985 
822947028 DIAL,TEST,I 12/14/2003 
887631548 DIAL,TEST,I 9/4/2001 
622418134 DIAL,TEST,I 1/27/2005 
833473797 DIAL,TEST,N 2/20/1970 
799034717 DIAL,TEST,S 11/8/1955 
967651027 DIAL,TEST,S 9/21/1961 
532430521 DIAL,TEST,S 7/18/1930 
435798808 DIAL,TEST,S 7/16/1929 
310781922 DIAL,TEST,S 11/9/1986 
222609646 DIAL,TEST,S 12/18/1978 
124450332 DIAL,TEST,SAMPLEMIDDLENAME 2/24/1965 
845878982 DIAL,TEST,T 8/8/1984 
283683173 DIAL,TEST,W 2/5/1982 
879135703 DIAL,TEST,X 7/27/1991 
114455602 DIAL,TEST,X 10/22/1987 

Troubleshooting

Forgot Password

If you're registered for Self-Service Password reset, you can reset it.  If you're not registered, then you must contact the COMPASS Help Desk. 

 

Unable to Log In  

If you’re unable to log in to COMPASS, please do the following: 

  • Close all your browsers. 
  • Open one browser window.  
  • Return to VPASS at https://secap.dmv.ny.gov/vpass/
  • If anything auto-populates in the username and/or password fields, delete it and manually reenter your information.   
  • If the issue persists, you may also need to try logging in using a different browser or a different device. You might also need to have your cache/cookies/temporary files deleted from your browser. 
  • If the steps above fail, contact the COMPASS Help Desk. 

 

Locked User ID

If you try to log in more than three attempts with an incorrect password, your user ID will become locked. If you receive an error that you have exceeded the allowed number of password attempts, follow the instructions on the screen. If you are registered for Self-Service Password reset, you will be able to reset your password. If you are not registered, then you must contact the COMPASS Help Desk. 

 

Other COMPASS Problems   

Please send us an email or call us with your user ID. If you send an email, please do not include your login password.

Contact the COMPASS Help Desk

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Contact us by email: