Some customers have experienced problems downloading their driving record abstract or temporary registration documents from the DMV website.

• Make sure your operating system and web browser have all recent updates.
• If you are using Windows with Internet Explorer or Android OS and can’t download the PDF document, try using a different internet browser (for example Chrome, Firefox, or Safari).  
• If you cannot open your downloaded report in your web browser, try saving it to your computer or device and then opening it.

Please note:

• Your driving record abstract can be downloaded through MyDMV until 5 days after you ordered it
• A temporary registration document can be downloaded from the registration renewal transaction confirmation email the DMV sends you (remember, you only need a temporary registration if your registration expired or is about to expire)