Repair & Body Shops

IMPORTANT: See the guidance for treating the Catalytic Converter as a Major Component Part, effective April 15, 2023.

Open a business

The New York State Department of Motor Vehicles (DMV) regulates all repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses in New York State. 


Existing Business


Complaints and charges

DMV advises all consumers who have a complaint against a repair or body shop, to make an attempt to resolve their complaint with the business manager. If they are not successful, they are advised to contact the DMV Consumer & Facilities Services Complaint Unit.