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There are currently road test cancellations or DMV offices closed for in-person services. See our “CLOSINGS” page for more information.

Driver License Civil Penalty

Driver License Civil Penalty

Civil Penalty Amount "Undetermined"

'The amount of this civil penalty on DMV records is "undetermined."'

Contact the DMV Driver Improvement Unit (DIU) by phone and inform them of the above online message. When the amount of the civil penalty is determined and recorded, you can return to this transaction, see the determined amount, and pay the civil penalty.

If other civil penalties are listed with a checkbox, you can pay them now.

Contact Driver Improvement Unit (DIU)

Contact us by phone:

M-F, 8:30 a.m. – 4:00 p.m. (518) 474-0774, Option #5

Mailing Address:

Driver Improvement Unit
New York State DMV
6 Empire State Plaza, Room 336
Albany, NY 12228

Contact us by fax:

(518) 474-6208