Civil Penalty Amount "Undetermined"
'The amount of this civil penalty on DMV records is "undetermined."'
Contact the DMV Insurance Services Bureau (ISB) by phone and inform them of the above online message. When the amount of the civil penalty is determined and recorded, you can return to this transaction, see the determined amount, and pay the civil penalty.
If other civil penalties are listed with a checkbox, you can pay them now.
Contact Insurance Services Bureau
Contact us by phone:
8:30 a.m. - 4:15 p.m. - Weekdays (except state holidays)
1-518-474-0700
Mailing Address:
Insurance Services Bureau
New York State DMV
6 Empire State Plaza, Room 332B
Albany, NY 12228